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Forum Sales - Buyer Beware

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  • #16
    Re: Forum Sales - Buyer Beware

    The latest report is that the supplier refuses to refund my money and says I must wait 2-3 months longer until its investigations are complete. eBay/PayPal promised a response yesterday but I have yet to receive it and I have had no response to an email chasing their decision on my case. I have sent an email to Olympus but it is very difficult to get to email anyone directly in large corporations. I could only find a generic "contact us" form for Olympus Germany. I haven't had a reply to that yet either. I am frustrated and irritated in equal measure.

    As John says, I bought from an authorised Olympus reseller and expected better. I am out the best part of a €1000 at the moment and don't really know what to do next.

    I have a good friend in Hamburg who owns a large company with a team of in-house lawyers. He has offered me their services. I am reluctant to resort to legal procedings because, in my experience, they can cause more delays than they resolve but if I don't get a response from eBay/PayPal this week I feel I have no choice.