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OM-D E-M1 The new flagship Olympus Micro Four Thirds camera that let's you use Four Thirds DSLR lenses without compromise.

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Old 5th September 2015
whstrat whstrat is offline
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E-M1 shutter malfunction

Hello to All, I just joined this forum so I apologize beforehand if this thread is redundant or duplicates another. First, I'm seeking responses from other Olympus E-M1 owners/users to figure out if my camera's malfunction is unique or common. I purchased my E-M1 mid July 2015, updated the firmware, and began learning about all there is to learn. The malfunction began after about 1000 pictures through any of mythree Olympus M. Zuiko lenses (so I rule out lens issue) . The camera's shutter sticks closed. The only way to un-stick this shutter is to turn camera off, remove lens, turn camera back on, depress shutter button, turn camera off, install lens. This malfunction at first was few and far between but became more frequent. Has anyone else any experience with this problem? Second, I contacted Olympus for repair, and they had me send the camera to Precision Camera Repair in Enfield, CT along with bill of sale and copy of warranty card. Does anyone have any experience with this process? I read many terrible reviews for Precision on line, but I really didn't have an alternative. A $1000 camera should not have this malfunction. I have a 30 yr old Nikon N-2000 I lugged through Europe while a GI in all weather and temps, and never had an issue other than broken film and dead battery. I'm hoping my new E-M1 is not a lemon and that Olympus will back their product.
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Old 6th September 2015
pault pault is offline
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Re: E-M1 shutter malfunction

Hi Whstrat
When the E-M1 first came out many people suffered the camera locking up. To resolve this one had to remove the battery and re-insert.
Since current somewhere between firmware 2 and current, there have not been complaints of this happening.
I am only guessing but would would think you have been unlucky and have some sort of other failure.
Since you have already committed to sending the camera for repair this should resolve the problem.
Good luck and enjoy your camera on its return.
pault
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Old 7th September 2015
whstrat whstrat is offline
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Re: E-M1 shutter malfunction

That's quite interesting. I wonder if there is a way to find the camera's birth date, maybe from the serial number. There's no way of knowing how long this particular camera stayed in storage before it was sent to me. I was not able to select it personally, buying it through Amazon from a dealer 2000 miles away.
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Old 7th September 2015
pault pault is offline
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Re: E-M1 shutter malfunction

hi, the latter firmware has solved the original problem. So assuming you have the latest firmware, the original lock-up's should not occur
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Old 8th September 2015
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Ross Ross is offline
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Re: E-M1 shutter malfunction

To me it sounds like a faulty shutter mechanism with it sticking like that. It is isn't unheard of with a shutter failure & that assembly is normally replaced if there is a failure of the shutter mechanism. Hopefully it is taken care of properly & quickly for you.
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I fiddle with violins (when I'm not fiddling with a camera).
Cameras: OM-D E-M1 & Mk II, Olympus Stylus 1, OM-D E-M5.
Lenses: M.ZD40-150mm f2.8 PRO Lens with MC-14, M.ZD12-50, M.ZD60 Macro, M.ZD75-300 Mk II, MMF-3, ZD14-54 II, ZD12-60 SWD, ZD50-200 SWD, EC14, EC20, EX25, Sigma 150mm F2.8 APO Macro DG HSM.
Flashes: FL36R X2, FL50R, FL50.
Software: Capture One Pro 10 (& Olympus Viewer 3).
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Old 4th October 2015
Halo242 Halo242 is offline
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Re: E-M1 shutter malfunction

Did you resolve this yet?
I have the same problem it just showed up yesterday after owning it for about 2 weeks and I have the latest firmware.
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Old 13th October 2016
Shipo Shipo is offline
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Re: E-M1 shutter malfunction

Mine has done it a couple of times but removing and replacing the battery fixed it. It has locked up again and there's nothing I do that fixes it. It just sits with the shutter speed and aperture flashing.
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Old 15th October 2016
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Ross Ross is offline
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Re: E-M1 shutter malfunction

Quote:
Originally Posted by Shipo View Post
Mine has done it a couple of times but removing and replacing the battery fixed it. It has locked up again and there's nothing I do that fixes it. It just sits with the shutter speed and aperture flashing.
In your case, could it just be the lens connection?
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Ross
I fiddle with violins (when I'm not fiddling with a camera).
Cameras: OM-D E-M1 & Mk II, Olympus Stylus 1, OM-D E-M5.
Lenses: M.ZD40-150mm f2.8 PRO Lens with MC-14, M.ZD12-50, M.ZD60 Macro, M.ZD75-300 Mk II, MMF-3, ZD14-54 II, ZD12-60 SWD, ZD50-200 SWD, EC14, EC20, EX25, Sigma 150mm F2.8 APO Macro DG HSM.
Flashes: FL36R X2, FL50R, FL50.
Software: Capture One Pro 10 (& Olympus Viewer 3).
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