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Olympus software Exchange tips and problem solve Olympus Studio and Olympus Viewer.

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Old 26th July 2011
mhobart mhobart is offline
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Workaround for Olympus Camera Updater in Mac 10.7 Lion

Here is the workaround for the Olympus Camera Update crash issue under Mac O/S X 10.7 Lion.

I had installed the program under Snow Leopard (10.6) while running in 64-bit mode. Mike at Olympus suggested uninstalling it and reinstalling it under 32-bit mode. I did that, including re-downloading a fresh copy [shouldn't make a difference, but it's only a 15 Mb download....].

Running the program under 32-bit mode now sees the camera and the body/lens firmware versions.

Testing the re-install under 64-bit mode no longer results in a crash, but it does not properly communicate with the camera. You get the following error message.


Failed to communicate with the camera. (0x42000)

I've suggested to Olympus that they put a prominent note on their software download page about this workaround. I also obviously suggested that they update the camera updater so that it installs and works properly in either boot mode

Thanks to Mike at Olympus support for his assistance
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Old 17th December 2011
edbolson edbolson is offline
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Re: Workaround for Olympus Camera Updater in Mac 10.7 Lion

Latest Mac Olympus Camera Updater version works in 10.7 (Lion) as far as I can tell.
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Old 17th December 2011
mhobart mhobart is offline
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Re: Workaround for Olympus Camera Updater in Mac 10.7 Lion

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Originally Posted by edbolson View Post
Latest Mac Olympus Camera Updater version works in 10.7 (Lion) as far as I can tell.
Thanks, I'll check it out.
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Old 17th December 2011
mhobart mhobart is offline
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Re: Workaround for Olympus Camera Updater in Mac 10.7 Lion

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Originally Posted by mhobart View Post
Thanks, I'll check it out.
I just downloaded the latest updater for the Mac (v1.03) and can confirm that it no longer requires booting into 32-bit mode. Thank you Olympus :-)
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Old 17th December 2011
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s4ean s4ean is offline
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Re: Workaround for Olympus Camera Updater in Mac 10.7 Lion

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Originally Posted by mhobart View Post
I just downloaded the latest updater for the Mac (v1.03) and can confirm that it no longer requires booting into 32-bit mode. Thank you Olympus :-)
The latest version is actually 1.04, can be found here:
http://www.olympus-europa.com/consumer/22960.htm

For whatever reason the Olympus America site lists 1.04 released in Nov 2011, but when you go to download it gives you 1.03. I've no idea what the difference is between the two.
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Old 17th December 2011
mhobart mhobart is offline
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Re: Workaround for Olympus Camera Updater in Mac 10.7 Lion

Quote:
Originally Posted by s4ean View Post
The latest version is actually 1.04, can be found here:
http://www.olympus-europa.com/consumer/22960.htm

For whatever reason the Olympus America site lists 1.04 released in Nov 2011, but when you go to download it gives you 1.03. I've no idea what the difference is between the two.
I had seen that it said v1.04 and actually contains v1.03, but had not mentioned it. I've seen minor version differences between Windows and Mac in the past.
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Old 17th December 2011
mhobart mhobart is offline
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Re: Workaround for Olympus Camera Updater in Mac 10.7 Lion

Quote:
Originally Posted by s4ean View Post
The latest version is actually 1.04, can be found here:
http://www.olympus-europa.com/consumer/22960.htm

For whatever reason the Olympus America site lists 1.04 released in Nov 2011, but when you go to download it gives you 1.03. I've no idea what the difference is between the two.
Here are the notes re the 1.03 and 1.04 revisions to the Updater

Ver. 1.03 April 30, 2011
* Support for the latest cameras
* Support for 64-bit kernel technology of Mac OS X 10.6.

Ver. 1.04 November 1, 2011
* Support for the latest cameras

Thanks for the link, by the way :-)
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